Refund Policy
Last updated: December 15, 2024
1. Service Satisfaction
We are committed to providing high-quality dental claims processing services. If you are not satisfied with our services, please contact us immediately to resolve any issues.
2. Refund Eligibility
Refunds may be issued in the following circumstances:
Service not provided as described
Technical issues preventing service delivery
Duplicate charges
3. Refund Process
To request a refund:
Contact our support team
Provide your account details and reason for refund
Allow up to 5 business days for review
Approved refunds will be processed within 3-5 business days
4. Non-Refundable Items
Certain services and fees are non-refundable, including:
Setup fees
Training sessions completed
Claims already successfully processed